Case Studies

AI agents delivering real results

See how our Custom AI agents are transforming operations, improving customer experiences, and driving growth for businesses across industries.

Real Estate

Lead Qualification Agent for a UK Property Group

The Challenge

A mid-sized property group was losing qualified leads due to slow response times. Their team of agents couldn't keep up with enquiry volume from property portals, and leads were going cold within hours.

Our Solution

We built a Custom AI lead qualification agent that engages every enquiry within seconds, asks qualifying questions about budget, timeline, and property requirements, scores leads, and routes qualified prospects to the right agent with full context.

Agents Used

Lead Qualification AgentBooking Agent

Integrations

CRMProperty Portal APIsCalendar

Outcomes

  • Response time reduced from 4 hours to 8 seconds
  • Qualified lead pipeline increased by 180%
  • Agent time spent on unqualified leads reduced by 65%
  • Viewing bookings increased by 40%
We went from missing half our leads to responding to every single one instantly. The impact on our pipeline has been enormous.
Healthcare

Patient Admin Agent for a Private Clinic

The Challenge

A private healthcare clinic's reception team was overwhelmed by appointment calls, rescheduling requests, and routine patient enquiries. Clinical staff were spending 2+ hours daily on admin instead of patient care.

Our Solution

We designed an AI admin agent that handles appointment scheduling, confirmations, reminders, and routine enquiries across phone and messaging channels - built with full GDPR compliance and NHS data standards.

Agents Used

Booking AgentSupport AgentVoice Agent

Integrations

Practice Management SystemCalendarSMS Gateway

Outcomes

  • Reception call volume reduced by 55%
  • No-shows decreased by 38% with intelligent reminders
  • Clinical staff admin time reduced by 2 hours daily
  • Patient satisfaction scores improved by 22%
Our reception team was drowning. Now the AI handles the routine, and our staff can focus on patients who need personal attention.
Legal

Document Triage Agent for a Law Firm

The Challenge

A commercial law firm received hundreds of documents weekly that needed classification, routing, and initial review. Junior lawyers spent significant time on repetitive document handling instead of analysis.

Our Solution

We built a document triage agent that classifies incoming documents, extracts key information, identifies relevant clauses, and routes them to the appropriate team member with a structured summary.

Agents Used

Research AgentAdmin Agent

Integrations

Document Management SystemEmailCase Management

Outcomes

  • Document processing time reduced by 70%
  • Classification accuracy of 94%
  • Junior lawyer time freed for higher-value analysis
  • Client response times improved significantly
The triage agent handles in minutes what used to take our team hours. The accuracy is remarkable.

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