Frequently asked questions

An AI agent is an intelligent software system that can perform tasks, make decisions, and interact with people and systems autonomously. Unlike simple chatbots, AI agents understand context, follow complex workflows, and integrate with your business tools to deliver meaningful outcomes.

Every agent we build is designed from scratch around your specific workflows, data, systems, and goals. We don't use templates or one-size-fits-all platforms. The conversation flows, decision logic, integrations, model selection, and tone are all tailored to your business.

Most projects take 4–12 weeks from discovery to deployment, depending on complexity, number of integrations, and scope. A single MVP agent can be deployed in as little as 4 weeks. Complex multi-agent systems take longer.

We build AI agents for any industry, including healthcare, legal, real estate, ecommerce, hospitality, finance, education, recruitment, logistics, insurance, automotive, construction, travel, and SaaS. Our approach starts with understanding your sector.

Yes. We build AI voice agents that handle inbound and outbound phone calls with natural language understanding and voice synthesis. Perfect for bookings, enquiries, support, and after-hours coverage.

Absolutely. Integration is core to our approach. We connect agents to CRMs (Salesforce, HubSpot, Pipedrive, etc.), helpdesks (Zendesk, Freshdesk, Intercom), calendars, ERPs, and any system with an API.

Yes. Every project includes a post-launch support period. We also offer ongoing retainer packages for monitoring, optimisation, and continuous improvement. AI agents perform best when they're continuously refined.

We take a multi-LLM approach. Different tasks require different capabilities. We select models based on accuracy, speed, cost, data sensitivity, and compliance requirements - often orchestrating multiple models within a single agent system.

Yes. We build agents with compliance, data protection, and audit trails in mind. We've worked with healthcare, legal, finance, and insurance clients where regulatory compliance is non-negotiable.

Book a consultation through our website. We'll discuss your business, workflows, and goals, then recommend the best approach - whether that's a discovery session, MVP build, or full deployment.